Terms of Service.

Effective Date: 2 February 2025

Welcome to The Points World (thepointsworld.com.au). By accessing or using our website, products, or services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using The Points World, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.

2. Website & Content Use

  • All content on The Points World, including articles, guides, and downloadable materials, is for informational purposes only.

  • You may not copy, reproduce, or distribute our content without written permission.

  • We strive for accuracy, but we do not guarantee that all information is error-free, up-to-date, or applicable to your personal situation.

3. Digital Products & Advisory Services

  • Digital Products: Includes guides, eBooks, and other downloadable materials, delivered electronically.

    • All sales are final, and refunds are generally not provided unless required by Australian Consumer Law.

    • You may not share, resell, or distribute our digital products without authorisation.

  • Advisory Services: Includes dedicated Q&A sessions, pointers on finding reward seats, and points strategy consultations.

    • Our services provide general guidance only and do not guarantee specific travel outcomes, seat availability, or financial benefits.

    • Booked services are non-refundable, though rescheduling may be possible with sufficient notice within the available time slots.

    • We do not book flights, hotels, or travel on your behalf.

4. Affiliate & Third-Party Links

  • We may include affiliate links to products or services. If you purchase through these links, we may earn a commission at no extra cost to you.

  • We do not control third-party websites and are not responsible for their content or policies.

5. Limitation of Liability

  • The Points World provides travel hacking tips, but we do not offer financial, legal, or tax advice.

  • We are not liable for any financial decisions, losses, or missed opportunities resulting from our content or recommendations.

  • Users are responsible for their own actions, including decisions related to credit cards, points programs, and bookings.

6. User Conduct

By using The Points World, you agree:

  • Not to engage in any fraudulent, illegal, or harmful activity.

  • Not to attempt to disrupt or hack our website.

  • To respect other users and our community guidelines.

7. Changes to These Terms

We may update these Terms of Service at any time. Continued use of our website means you accept any changes.

8. Governing Law

These Terms are governed by the laws of the State of New South Wales, Australia, and any disputes will be resolved in New South Wales courts.

9. Contact Us

If you have any questions, please contact us at:

📧 Email: hello@thepointsworld.com.au

By using The Points World, you acknowledge and agree to these Terms of Service.